Pharmacy
Dispense, bill and claim on one screen.
EzPOS runs the counter in retail, chain and hospital pharmacies across Abu Dhabi, Dubai, the Northern Emirates and Saudi Arabia. Eighty capabilities in one release, pre-integrated with the authority that licenses you — from Tatmeen at dispense to Shafafiya claims.
80
capabilities in the release
1 day
to onboard*
2,000+
sites running HSA
* Hardware and network ready on the day. Authority connections and data migration are scoped separately.
Approved and connected
eRxUPP
What it does
Everything the counter needs, in one release.
EzPOS covers the whole shift — opening the till, dispensing against a prescription, claiming from the insurer, balancing the cash and closing the day. Not modules you assemble later; one system, configured for your market.
Point of sale and dispensing
Search, scan and sell in a few keystrokes, with barcode and Tatmeen scanning that reads batch, expiry and serial number for you.
Prescriptions and insurance
The till receives eRx prescriptions, approvals come back before you dispense, and denied claims are corrected and resubmitted from the same queue.
Stock that keeps itself honest
Goods-in by LPO or direct, rack, shelf and bin locations, expiry and near-expiry alerts, and replenishment suggestions when a threshold group drops.
Promotions, loyalty and credit
Percentage, fixed-value and buy-X-get-Y promotions, privilege-card discounts, cashback vouchers, loyalty points and managed credit accounts.
Reporting and audit
Sales, purchases, stock, deliveries, staff incentives and authority dispensing reports, with a login and administrator log behind every entry.
Security and data
Roles and rights per user, a password policy aligned to health-authority security standards, multi-factor sign-in, and encrypted automatic daily backups.
A day on the floor
How the shift actually goes.
STEP 01
Open
The cashier signs in with a password and an OTP, takes the float, and clears the expired and near-expiry alerts waiting on the dashboard.
STEP 02
Dispense
The prescription comes in with the day's eRx prescriptions, or is keyed in. Interactions and recorded allergies flag as the medicine is selected; the QR scan pulls batch, expiry and serial straight off the pack.
STEP 03
Claim
The approval comes back before the patient leaves. Co-pay is taken at the till, the claim goes to Shafafiya, and the remittance is matched against it when it lands.
STEP 04
Close
The cashier counts down and balances the drawer, the day-end reports print, and the encrypted backup runs without anyone having to remember to start it.
Inside the product
Modules, in the order you'd meet them.
Three screens carry most of the day.
Point of Sale
Where the queue is cleared: search or scan, apply the card or policy discount, split payment across cash, card and voucher, print the bill and the dosage label. Items you don't have in stock are recorded as backorders, so a missed sale still becomes a reorder.
Barcode & QR Dosage labels
Prescriptions and claims
Where the money is protected: e-prescription download, prior approval, submission to Shafafiya, remittance download, and correction of denials. Rejected claims get fixed and resubmitted here rather than written off at month-end.
Shafafiya Denial correction
Stock and purchasing
Where the margin is: receiving by LPO or direct, full price-change history, transfers between branches, purchase returns, and stock-take by count sheet or Excel upload. Threshold groups turn a low shelf into a purchase order.
Expiry alerts Replenishment
Proof
Four branches moved in a weekend, and the rejections stopped piling up.
We switched four branches over a weekend and traded on the Monday without a rehearsal. What changed afterwards was the claims — rejections used to sit until month-end, and now they come back to the counter the same day.
Fatima Al Zaabi
Operations Manager · Al Noor Pharmacy Group, Abu Dhabi
31%
fewer rejected claims in the first quarter
4
branches migrated over one weekend
Deployment
One day. With your hardware, network and printers ready, we install EzPOS, configure it for your licence and market, load the health-authority drug list, set users and rights, and train your staff — and you trade on it the next morning. Connecting to the authority systems, and migrating history out of your old system, run alongside rather than holding up your go-live.
Works with
Pairs with the rest of the suite.
Each of these does its own job. Most customers add the next one once the first has paid for itself.
Questions
The four things buyers ask first.
We're mid-year on a system we dislike. What does migration actually involve?
Product master, stock with batches and expiry, customers and outstanding credit come across; opening stock is keyed or uploaded from Excel and the authority drug list is loaded. You keep trading on the old system until cut-over day, which is usually a weekend.
Is compliance with Tatmeen and the other authority systems an extra line on the invoice?
No. Authority integrations, and the updates that keep them working, ship in the release. We track the deadlines and push the change before them.
What happens at the counter if the internet drops?
Selling carries on. EzPOS runs against a database on your own server, not ours, so dispensing, billing and stock never depended on the line in the first place — including offline currency conversion. Claims and approvals queue and go out when the connection returns. Anything that needs a live insurer answer waits; everything else doesn't.
Who owns the data, and can we get a copy?
You do. Encrypted backups run automatically every night, you can take a manual one whenever you like, and a full export is a support request rather than a negotiation.
See it on your own workflow.
Tell us which authority licenses you and what you run today. We'll configure the walkthrough for your market — thirty minutes, no slide deck.
A specialist replies within one business day
Onboarded in one day once you are ready
We review your data migration before you commit