Healthcare Software Alliance
Healthcare software with compliance at its core.
Twenty years building the systems pharmacies, clinics and distributors across the Gulf run on — connected to the health authorities you report to, and backed by engineers who pick up the phone at any hour.
20+
years in healthcare
2,000+
customers
1 day
onboarding*
24/7
support**
* Hardware and network ready on the day. Authority connections and data migration are scoped separately.
** Hours of cover depend on your support plan.
Registered, certified, connected
Abu Dhabi, UAE
Products
Products organised by the business you run.
Pick your sector to see what is in it. Every product is built and supported by the same team, to the same standard.
For pharmacies
Retail, chain and hospital pharmacy.
For clinics
Single practice to multi-branch group.
For warehouses
Distributors, central stores and pharmacy groups.
Powered by
Runs on modern, proven infrastructure.
Oracle, SQL Server, .NET and AWS — current, secure and well supported. Run it on your own servers, in the cloud or a mix of both, depending on the product and how you work.
Regulatory compliance
Required health authority changes cost 0 AED.
Gulf health authorities change their rules on their own schedule, not yours. We track each one, build the change and ship it to every customer before the deadline — as part of the release, not as a chargeable project.
5,000+
customer audits passed on our systems
1M+
insurance claims processed successfully
1M+
HL7 messages constructed and transmitted
6+
countries of operation
Trusted by
Two thousand sites across the Gulf open on HSA every morning.
We are extremely happy with Healthcare Software Alliance and use their software across our seven pharmacies. The system is reliable, user-friendly, and their updates are always handled promptly and professionally.
Sunil Mathai
Landmark Pharmacy Group
The support we receive for Malaffi and ADHICS compliance is highly appreciated. The fact that these important updates and required system changes are provided effectively and without additional charges is a great support to our operations.
Shafiq Ahmed
Al Bayan Pharmacy Group
They understand the specific needs of healthcare businesses and provide practical and reliable IT solutions. They communicate clearly, respond quickly, and make sure that problems are properly resolved.
Dr Rawan Mashaqi
Al Daman Pharmacy Group
One of the key strengths is the customer support team, who are responsive, cooperative, and willing to assist whenever we face an issue or need clarification.
Dr Feras Alhasan
Smart Care LLC, Ajman · eInventory
Why teams stay
Three reasons customers don't switch.
The three things customers name when asked why they renewed.
Compliance is in the release
Insurer rules, authority drug lists and HIE integrations arrive with the software. There is no compliance module to buy later, and no invoice for the update that keeps you licensed.
Support that answers
A team that already knows your sites and setup, on a desk staffed around the clock, so help is there whenever you need it.
New features, released fast
We build the software ourselves, so requests move quickly. A report you need, or a workflow that does not fit how your pharmacy runs, goes into the next release rather than onto a roadmap.
Integrations
Plugs into what you already run.
The systems and hardware already on your counter keep working. We build the interfaces and we maintain them, so connecting what you run is not a project you have to staff.
See it on your own workflow.
Tell us which authority licenses you and what you run today. We'll configure the walkthrough for your market — thirty minutes, no slide deck.
A specialist replies within one business day
Onboarded in one day once you are ready
We review your data migration before you commit