About us
Twenty years building the systems healthcare runs on.
Healthcare Software Alliance was founded in Abu Dhabi in 2005. We build pharmacy, clinic and distribution software for the Gulf and beyond, and provide technology transformation services across healthcare, higher education and industry.
2005
founded in Abu Dhabi
2,000+
customer sites
6
countries of operation
3
offices
How we got here
Twenty years, four turning points.
2005
Founded in Abu Dhabi
HSA starts building point of sale for retail pharmacy, inside the DPS group.
2013
Claims go electronic
EzRx connects to the Shafafiya and DHPO mailboxes, so approvals, submissions and remittances stop moving on paper.
2019
Connected to Malaffi
EzPOS joins Abu Dhabi's health information exchange, putting dispensing records where the rest of a patient's care can see them.
2022
Track and trace, then Saudi Arabia
Tatmeen QR dispensing ships across the UAE estate; ZATCA e-invoicing and RSD follow for 200 pharmacies in the Kingdom.
How we work
Three commitments you can hold us to.
Each one is checkable. Ask an existing customer.
Compliance ships in the release
When an authority changes a format or a deadline, we build it and push it before the date — in the release, at no extra cost.
A desk that knows your setup
The support team knows your sites, your hardware and your insurers, and the desk is staffed around the clock. You will not re-explain your configuration to a stranger at 8am.
We build it, so we can change it
The development team is ours, in-house. A report you need for your own board, or a workflow your pharmacy actually uses, becomes a release.
Where we are
Three offices, one desk that never closes.
One support desk behind all three, and engineers who will come to the site.
Abu Dhabi
Head office · engineering, support and compliance
Ontario
Canada · development
New York
United States
Want to see what we'd do with your setup?
Thirty minutes, no slide deck.